Sccm hardware inventory not updating. SCCM 2007 Client troubleshooting - Part 4: Inventory reporting.



Sccm hardware inventory not updating

Sccm hardware inventory not updating

I was quite indulged with latest version of SCCM in recent times. One point on which every SCCM admin will agree is that logs play a pivotal role in troubleshooting SCCM issues and if we know the flow of troubleshooting it will be very easy for us to get things in place. I will write series of post with step by step troubleshooting of most important features of SCCM and the first post of this series will be how to troubleshoot hardware inventory.

So, here we begin. To troubleshoot any process, it is very important to understand the flow of process. Lets understand how hardware inventory works. Clients send the inventory data files to the management points. The site server updates the site database. So, this is workflow of hardware inventory if everything works fine.

But what to do if you have error? I will illustrate logs which need to be checked at every step in below picture. Lets discuss these logs: You will find it at client side. IIS logs has details about the loaded inventory data on MP. You will find IP address of client whose data is uploaded on MP. If successful entry exists then it means that data from client is now loaded on MP.

Once MP recieves client inventory it converts it in suitable format at load in its outbox so that it will be transferred to site server to be next written in database. Inventory data will be next written in site database. The details will be in dataldr. Database replication between site will be in rcmctrl. If hardware inventory is not working for you, check these logs in same flow. If you find error in any of these logs, check the details and start troubleshooting from there.

These logs are illustrated in detail here: So, thats all in this post. See you soon with some other technical stuff.

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Uninstall Patch using SCCM 2012 R2 Step by Step Tutorial



Sccm hardware inventory not updating

I was quite indulged with latest version of SCCM in recent times. One point on which every SCCM admin will agree is that logs play a pivotal role in troubleshooting SCCM issues and if we know the flow of troubleshooting it will be very easy for us to get things in place.

I will write series of post with step by step troubleshooting of most important features of SCCM and the first post of this series will be how to troubleshoot hardware inventory. So, here we begin. To troubleshoot any process, it is very important to understand the flow of process. Lets understand how hardware inventory works. Clients send the inventory data files to the management points. The site server updates the site database.

So, this is workflow of hardware inventory if everything works fine. But what to do if you have error? I will illustrate logs which need to be checked at every step in below picture. Lets discuss these logs: You will find it at client side. IIS logs has details about the loaded inventory data on MP.

You will find IP address of client whose data is uploaded on MP. If successful entry exists then it means that data from client is now loaded on MP. Once MP recieves client inventory it converts it in suitable format at load in its outbox so that it will be transferred to site server to be next written in database.

Inventory data will be next written in site database. The details will be in dataldr. Database replication between site will be in rcmctrl. If hardware inventory is not working for you, check these logs in same flow. If you find error in any of these logs, check the details and start troubleshooting from there. These logs are illustrated in detail here: So, thats all in this post.

See you soon with some other technical stuff.

Sccm hardware inventory not updating

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4 Comments

  1. If successful entry exists then it means that data from client is now loaded on MP. If hardware inventory is not working for you, check these logs in same flow.

  2. The details will be in dataldr. I was quite indulged with latest version of SCCM in recent times. If you find error in any of these logs, check the details and start troubleshooting from there.

  3. When I compared these rows with my test environment I saw that there was a major difference, my test env had the same rows but the configuration one contained a copy of a configuration. After a while I was more or less just poking around for any table with a name that seem to have a relation to inventory, and I came across the table HinvMOFs that contains two rows that somewhat looked familiar.

  4. The details will be in dataldr. But what to do if you have error? I will illustrate logs which need to be checked at every step in below picture.

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