Power on the television and make sure it is tuned to the inputs to which the Blu-ray Disc player is connected. Power on the Blu-ray Disc player. Otherwise, the firmware update may not succeed. The firmware version currently installed on the Blu-ray Disc player will be listed on the television screen.
If the last four digits of the version number are or higher, it is not necessary to install this firmware update. The Network Update operation is straightforward. Sony highly recommends that you use the Network Update method. You will need to connect the Blu-ray Disc player to your Internet source using an Ethernet cable. Please see the Network Update Instructions section below, for more information. If you cannot connect the Blu-ray Disc player to your Internet source, please use the disc update method.
Sony highly recommends that you use the Network Update method to update the Blu-ray Disc player firmware. Important Notes If you have not done so already, please check the current firmware version to determine if this firmware update is needed for your Blu-ray Disc player. Please follow the update instructions carefully. Failure to follow the instructions may interrupt the update process and may cause the Blu-ray Disc player to be unresponsive or to require repair.
Do not power off the Blu-ray Disc player or disconnect it from the AC power outlet. Loss of power during the installation of the firmware update may cause the Blu-ray Disc player to be unresponsive or to require repair. In order to use this update method it is necessary to have the player correctly connected to an active Internet connection. If you cannot connect the player to your Internet source, please see the Download the Firmware and Create an Update Disc section below for information about firmware update disc options.
In order to perform the firmware update, it is necessary to have the player correctly connected to a compatible television. It is highly recommended that you print out these instructions for use as a reference during the installation process. The firmware update process usually takes about 15 to 30 minutes, depending on system configuration and network connection. If there is a disc in the player, please remove the disc. The message "Perform version update? The first portion of the update process starts and the progress screen is displayed on the television.
The Blu-ray Disc player will restart itself when it is complete and the second portion of the update will start. The software update starts and the progress screen is displayed on the television.
The firmware update is complete when the Blu-ray Disc player automatically powers off. Do not operate or power off the player until the update is complete. Doing so may cause the Blu-ray Disc player to be unresponsive or to require repair. Check the current firmware version to confirm that the update has successfully installed.
If the last four digits of the version number are , the firmware update was successful. When running network update, the television displays the message, "Connection status cannot be confirmed" and you cannot perform the firmware update. There may be a problem with the network connection.
Verify that the network connection and settings are correct. Check the Ethernet cable to make sure it is securely connected to the "LAN " terminal on the player and to the Internet source. Check the Blu-ray Disc player network settings and confirm that the player has its own IP address. If you use a proxy server, enter the IP address of the proxy server you use, instead of the proxy host name, in the "Proxy Server" input field.
Follow the Network Update Instructions again. The power was shut down during the update process. The player will automatically retry the network update again. The firmware update process is still not finished after running for more than 30 minutes. The firmware update continues to fail after multiple tries.
Follow the steps in the Download the Firmware and Create an Update Disc section to create an update disc. Insert the update disc at the "update failed" screen, and then select "Retry" on the screen. Download the Firmware and Create an Update Disc If you cannot connect the Blu-ray Disc player to your Internet source, please use the disc update method.
Use a brand new CD-R disc to burn the firmware update. The player may not be able to correctly read a dirty disc or a disc with scratches. A CD-R disc is strongly recommended. Do not use a CD-RW disc.
Recommended operating system for the computer that will download the firmware update: